Apprenticeship in Customer Service: Launch your career in a fast-moving retail environment and learn new skills to prepare you for a rewarding career. The apprenticeship in Customer Service comprises of:
- Vocational learning in Adult Care
- Functional Skills in Maths, English & ICT (if needed)
- Employee Rights and Responsibilities (ERR)
- Personal Learning and Thinking Skills
Programme Information: Intermediate apprenticeship
- Duration: Minimum 12 months
- Vocational learning: QCF Level 2 Diploma in Health & Social Care or its RQF equivalent
- Functional Skills: Level 1 or GCSE Equivalent
- Mode of Learning: Workplace / Classroom
- ERR: Level 2 Award in Employee Rights and Responsibilities
Advanced apprenticeship
- Duration: Minimum 12 months
- Vocational Learning: QCF Level 3 Diploma in Health & Social Care or its RQF equivalent
- Functional Skills: Level 2 or GCSE Equivalent
- Mode of Learning: Workplace / Classroom
- ERR: Level 2 Award in Employee Rights and Responsibilities
* All apprenticeship programmes are subject to changes,
more information can be found here: https://www.instituteforapprenticeships.org/apprenticeship-standards/
Entry requirements:
Intended for apprentices aged 16 -23 who are permanently resident in the UK,
there are no other formal entry requirements for these programmes.
Please speak to one of our Advisers for more detail.
For more information:
Email: info@mediprospects.org.uk Tel: 0208 472 5621, 0208 472 6060 Fax: 0208 552 7370
Awarding Bodies
